Paper Giant
2026

A 10-page introduction

Resilience Asset Mapping Tool.

Built with
Wyndham City Council
Read time
About 8 minutes

01 · Problem

Community resilience is the work of the next decade.

Climate volatility, social fragmentation and economic shocks all arrive at the same place — the local community. Councils are now asked to build resilience, not just respond to crises.

Climate

Heatwaves, floods and storms are no longer "rare".

The places people gather and the services they rely on need to flex faster than the events themselves.

Cohesion

Social connection is the strongest predictor of recovery.

Where networks of trust are thick, recovery is faster. Where they're thin, even small shocks compound.

Capacity

Council budgets are flatter than the demand curve.

Resilience can no longer rely on doing more — it has to come from seeing what's already there, and making it work harder together.

Resilience used to be the language of emergency response — sandbags, evacuation centres, post-event recovery. Over the past decade it's broadened into something more like a public health frame: the ongoing capacity of a community to absorb stress, adapt, and stay connected. Councils inherited that shift, but the data and tools haven't caught up. The first job of this tool is to give the slow, ongoing work of resilience the same kind of operational picture that emergency response has had for years.

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02 · Problem

Most councils know their assets exist. Few can see how they connect.

How it usually looks today

Werribee Mercy HospitalService · Health
H3 AllianceGroup · Housing
WestJusticeService · Legal
Wyndham Community & Education CentrePlace · Multi
Community Connector ProgrammeProgram · Inclusion
Salvation Army WyndhamService · Welfare
Unison HousingService · Housing
Network WestGroup · Cross-sector

Spreadsheets, asset registers, intranet pages. Rows of names — no relationships, no scores, no view of who's connected to whom.

How the same assets actually behave

A few hubs do most of the connecting. Some assets are isolated. None of this is visible in a list.

Every council has an asset register somewhere. Few have a model of how those assets relate — who refers to whom, who shares premises, who depends on the same volunteers, who would be the last service standing if a flood hit a particular ward. Without that view, gaps stay invisible, partnerships go uncredited, and prioritisation defaults to the loudest voice in the room. The tool's first move is to turn the register into a graph.

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03 · Approach

A shared language, and a connected model.

Two foundations underneath everything else: a framework councils can speak together (CRF'24), and an asset model that captures relationships, demographics, and resilience scoring in one place.

The lens — CRF'24

01 Promotes cohesive & engaged communities
02 Empowers a broad range of stakeholders
03 Provides effective infrastructure & ecosystems
04 Ensures public health services
05 Fosters economic prosperity

Five resilience domains, consistent across councils, internationally grounded. The same language for every conversation.

The model — an asset is more than a row

Wyndham Community
& Education Centre
Place
TypeCommunity centre
FormalitySupported
WardGrange
Connections14 assets
DemographicsMulti-lingual
FundingCouncil + state
3
Redund.
2
Flex
4
Integr.
3
Resourc.
5
Inclus.

CRF'24 — the City Resilience Framework — gives councils a stable shared vocabulary across five domains, so that "what counts as resilience" doesn't restart with every new team or program. On top of that, the asset model treats each entry as a node in a network: it carries classifications, demographics served, funding sustainability, data freshness, and five-dimension resilience scoring. The model is what lets the analytical work later in the deck even be possible.

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04 · Product

A living inventory of the resilience landscape.

Every asset, classifiable, filterable, and never frozen in a spreadsheet again. Officers verify what AI proposes; the register is alive, not an annual audit.

Screenshot of the Assets page showing the resilience asset inventory
Filter by domain, ward, demographic, needs group Verification status visible at a glance AI-assisted discovery, officer-verified

The Assets page is the working surface for council officers. You can filter by domain, ward, type, formality, demographic groups served, and data freshness. Every change is logged, every asset has a verification state, and AI-suggested entries sit alongside officer-verified ones. The point isn't to build a perfect register once — it's to keep one alive, with the kind of routine maintenance that working data needs.

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05 · Product

AI proposes. Officers decide.

Each asset is scored across five resilience dimensions. AI generates the first pass with visible reasoning; officers override with their own judgement and a note. Scoring is a conversation, not a verdict.

Screenshot of an asset's detail page with five-dimension resilience scoring
Five dimensions: Redundancy, Flexibility, Integration, Resourcefulness, Inclusion AI reasoning visible Override + note any score

Scoring is the hardest move in a tool like this. We deliberately avoided a single composite "resilience number" — five dimensions force the conversation to stay specific. The AI generates an initial score for each dimension with a paragraph of reasoning anyone can read. An officer can accept, adjust, or override, and the override carries a note so the next person to look at it can see why. Re-scoring is one click after any data change.

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06 · Product

Assets aren't a list. They're a network.

Partnerships, referral pathways, funding relationships. The most-connected assets emerge as hubs; the isolated ones become visible. Click any node to open and edit it inline.

Screenshot of the network graph showing connections between resilience assets
125 assets · 58 connections Force-directed graph — hubs and isolates surface naturally Two-click: focus, then open

A list flattens the most useful thing about a resilience system — that it's a system. The network view restores the relationships: who refers to whom, who shares funding, who is co-located, who acts as a connector across domains. Connector hubs (like WCEC or H3 Alliance) appear with high degree; isolated assets appear out at the edges where their isolation is impossible to miss. The graph is the proof that the asset model is doing work the register couldn't.

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07 · Product

The network, in the room.

Co-design isn't a separate exercise. Workshop mode shares the live network on a screen, lets a facilitator capture additions and edits as they happen, and saves the whole session as a snapshot you can roll back to.

Screenshot of Workshop mode — the asset network ready for facilitated editing
Drag post-its, draw connections, add assets — live Auto-snapshot for rollback Save the session as a named snapshot on exit

This is where the tool stops being analytical and becomes participatory. In Workshop mode the network goes fullscreen, designed for a facilitator running a session with stakeholders — community organisations, council teams, partner services. Edits made in the room are made to the live model, with an automatic snapshot in case the room takes the conversation somewhere experimental. Workshops produce a stronger model and stronger relationships at the same time.

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08 · Product

The whole point is to see what's missing.

Ward coverage, sustainability risk, population coverage, demographic gaps. Plus natural-language search for questions the dashboard didn't anticipate.

Screenshot of the Gap Analysis page showing ward coverage with red and green scoring
Ward coverage · Quality gaps · Population · Sustainability risk Cmd+K — ask "which assets serve elderly populations?" Exercise comparison across snapshots

The analytical payoff sits here. The Gaps page surfaces the wards where coverage is thin (Bemin, Featherbrook, Heathdale, Quandong all flagged), the assets at sustainability risk, and the populations that no asset is serving well. Natural-language search picks up the questions the dashboard hasn't pre-built — "which assets serve elderly populations?", "what's at risk if state funding ends in 2027?" — and answers them from the live model.

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09 · Outcomes

Better decisions. Surfaced gaps. A living record.

01 · For officers

Less guesswork. Faster triage.

The Inbox surfaces what needs attention. The map and network show where to start. The asset register stays current without becoming a second job.

02 · For leadership

Defensible prioritisation.

Coverage is visible, scores are explainable, and snapshots show the trend over time. Resourcing conversations stop being anecdotal.

03 · For community

Named assets. Known gaps.

Community organisations are visible in the model that decisions get made against. The work of resilience becomes shared and seen.

Built by Paper Giant with Wyndham City Council.
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